Information for patients with sight loss

Do you have sight loss affecting your work, studies, or independence?

Specialist advice and support are available locally from your Eye Clinic Liaison Officer (ECLO).  ECLOs help anyone with sight loss, their relatives and carers access the support they need, when they need it.  If you wish to discuss your situation, please contact the local eye clinic and ask for an appointment or ask your GP to refer you for advice.

Ask your Optometrist or Optician about a referral to the Eye Clinic Liaison Officer Service

Gateshead and South Tyneside   Vision and Hearing Support (formerly Sight Service) is the local provider of services and support for people who are visually impaired. Their advice, information, and support can enable visually impaired people to have the quality of life which many sighted people take for granted.

In Gateshead, they also run a CCG funded community-based Low Vision Service for those who live in Gateshead.  Sight Service also provides visual awareness training to employers.

Telephone: 0191 478 5959 or email:

Northumberland   BID Services provides an assessment, rehabilitation and housing support service to adults living with a visual impairment. Their service also supports young people aged 16 and over who are in transition to adult services.

North Tyneside     Pearey House was established in 1873, we are a Centre for adults who  have a visual impairment.

The Sunderland and County Durham Royal Society for the Blind strives to provide a broad range of services for members and the wider blind and visually impaired community.

Claire Campbell has personal and professional experience of visual impairment and can offer counselling via telephone (0797 1442 293) or from an accessible therapy room in Vision and Hearing Support, Pelaw, Gateshead.

In addition to the above ECLO services, RNIB has implemented specific advice relating to Coronavirus and the Frequently Asked Questions that are being asked via our Helpline.

Helpline & Sight Loss Advisor Support

0303 123 9999

Helpful links

Access to work -A government grant scheme to ensure people with disabilities can remain in employment. Telephone: 0141 950 5327

See Ability – ‘Seeing beyond disability’ – Works with adults who are visually impaired and have other disabilities.

Vital Tech – “Vital Tech is your guide through the world of assistive tech. Our site is managed by blind and partially sighted people, for blind and partially sighted people. Browse our themes for guidance and instructional videos on all things tech.”

This RNIB web page outlines the variety of benefits available to people who are registered sight impaired (partially sighted) or severely sight impaired (blind).

Charles Bonnet Syndrome – A common condition among people who have lost their sight. It causes people who have lost a lot of vision to see things that aren’t really there, known as visual hallucinations.

The Sightline Directory contains information about local services and associations in Northumberland, Tyne & Wear.

Sunderland Action for Health – Providing useful information for people with learning disabilities, their carers and all health professionals.




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