Violence, Abuse, and Harassment
21 October 2022
The 2021 NHS Staff Survey for England found that 27.5% of NHS Staff experienced harassment, bullying, or abuse from patients, service users, their relatives or other members of the public in the last 12 months.
We know that you go to work each day to do the very best for our patients, their families, and the community. Violence, abuse, and harassment can have on people’s health and wellbeing, affecting both mental and physical health.
Public-facing assets are available to download from the Campaign Resource Centre, featuring NHS staff working in a range of different NHS settings, including general practice, pharmacy, optometry, and dentistry, carrying the message ‘We are here to help you. Thank you for treating us with respect’. They have been produced with staff, stakeholders, and patient groups to support NHS teams to reduce abuse and violence against staff.
NHS England runs a confidential text support service that you can access by texting FRONTLINE to 85258 for support 24/7. This service is available to all our NHS colleagues who have had a tough day, who are feeling worried or overwhelmed, or who have a lot on their mind and need to talk it through.
Victim Support operates a free and confidential 24/7 Support line and live chat service, every day of the year – offering specialist support to anyone who has been a victim of crime.
If you don’t know where to go to access NHS support, the free and confidential self-check tool can provide you with further information on the range of support offers that are available to help you identify what option is the right one for you to access. The self-check tool is now available at the following link: self-check tool
Northumberland, Tyne and Wear LOC Latest News
Local Accreditation event for the new North of Tyne Glaucoma Enhanced Referral Service (GERS) – online 13th of May,
THIS IS ONLY FOR PEOPLE WHO HAVE NOT ATTENDED AN IN-PERSON SESSION. Glaucoma Monitoring and GERS This is a reminder that the Glaucoma Monitoring and GERS service is now live in Northumberland, North Tyneside, Newcastle and Gateshead. To provide this service, your practitioner will need to have the below accreditations uploaded to OPERA: …
28 April 2024
Pre- cataract Service North of Tyne
Please can people check their email boxes for LOC and Primary Eyecare Services emails and read the Communications sent out over the past few months. This may help with some of the confusion over the new Pre-cataract services. We realise that change is difficult especially when people work across different locations. If you are still …
Continue reading “Pre- cataract Service North of Tyne”
28 April 2024
North East and North Cumbria NHS Plan
The NENC Integrated Care Board have produced a plan for the next few years. The joint forward plan provides a: • strategic overview of the key priorities and objectives for the medium term. • high-level summary of our priorities and objectives • summary of the work programmes we will deliver to achieve our medium-term objectives. …
Continue reading “North East and North Cumbria NHS Plan”
25 April 2024
“YAG Capsulotomy For Optometrists.” online CPD
Tees LOC and Durham LOC would like to invite you to an online CPD We are delighted to offer the CPD lecture from Aston University by Imogen Hawthorne. Imogen is currently the Co-Lead for the MSc Advanced Clinical Practice at Aston University, as well as the Deputy Clinical Lead for a community ophthalmology service in …
Continue reading ““YAG Capsulotomy For Optometrists.” online CPD”
25 April 2024
Pre-Cataract Pathway and Referrals for people registered with North of Tyne GP’s.
Primary Eyecare Services (PES) and Northumberland Tyne and Wear LOC have been working together to streamline the cataract referral process for patients. PES has been in contact with all the local Independent Sector Providers (ISPs) of cataract surgery to discuss the option of developing a pre-cataract pathway for their patients which will run alongside the …
Continue reading “Pre-Cataract Pathway and Referrals for people registered with North of Tyne GP’s.”
11 April 2024
Now LIVE! NuTH GRR, GERS and Glaucoma Monitoring Service
We would like to inform you that Primary Eye Care Services, in collaboration with the ICB and NuTH will launch the following Community Optometry services for patients registered with GP’s in Northumberland, North Tyneside and Newcastle Gateshead. The Services Glaucoma Repeat Readings (GRR) This is an established service which works by repeating pressure checks with …
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9 March 2024
Now LIVE! Direct referral for cataract surgery service for Newcastle Eye Centre plus Post-op data collection service.
Find the details and register to participate see your emails. If you have any issues with OPERA please contact hello@referral.support. Any pathway queries should be directed to angela.henderson@primaryeyecare.co.uk and Naomi.smith@primaryeyecare.co.uk
8 March 2024
Eye Care Electronic Referral System (EeRS) Rolls out North of Tyne
Contractors check your emails NTW and Durham LOC have concerns that currently have not been addressed however NuTH are very keen to proceed. The LOC would welcome thoughts and feedback from members to help us shape our ongoing conversations. Newcastle upon Tyne Hospitals Foundation Trust (NUTH) Ophthalmology Services is adopting a new Eye Care Electronic …
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27 February 2024
Use NHS Service Finder to obtain GP practice NHS emails
Instructions have been sent to Contractors to help Performers (optometrists) send referrals and communications to GP via NHS mail. Sent Feb 2024. Please remember these should be sent from practice SHARED MAIL BOXES were possible (rather than personal NHS mail addresses) or EGRESS for those who do not have access to NHS mail accounts.
22 February 2024
HES vouchers issued by NuTH (Newcastle)
Please note that all HES vouchers should be sent to the address below for payment. Failure to do so may result in delayed payment. Finance Department Newcastle upon Tyne Hospitals NHS Foundation Trust Regent Point Regent Farm Road Gosforth Newcastle Upon Tyne NE3 3HD The LOC have talked to NuTH to try to establish a system …
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3 January 2024