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Local Services

CUES (Community Urgent Eyecare Service)

CUES is designed to limit presentations of urgent conditions to GPs, Pharmacies, NHS 111 and A&E. It covers symptoms which may indicate conditions such as retinal detachment, maculopathy, foreign body and uveitis. CUES is a symptom lead service – whilst a dry eye diagnosis might come from a CUES appointment, this service does not allow for monitoring.

CUES is commissioned in :

  • Southampton
  • West Hampshire
  • North Hampshire
  • Isle of Wight

CUES service summary – here

Referring on after CUES appointment; how to guide – here

CUES Practice Provider list for Isle of Wight – here

CUES claims are processed via OPERA, and the contract is overseen by Primary Eyecare Services. Please see their website for more information – here

To see a list of practices offering CUES appointments see the Primary Eyecare Find A Practice page – here

CUES poster (November 2022 ) sent to GP practice teams across Hampshire & Isle of Wight – here

CUES telemedicine information – here

Glaucoma Services

Glaucoma Repeat Readings (GRR) is commissioned in:

  • North Hampshire
  • West Hampshire
  • Southampton

GRR service summary – here

Glaucoma Enhanced Referral Service (GERS) is commissioned in:

  • North Hampshire
  • West Hampshire
  • Southampton

GER service summary – here

Glaucoma Monitoring is commissioned in:

  • North Hampshire
  • West Hampshire
  • Southampton

Glaucoma Monitoring summary – here

Glaucoma Monitoring practice guidance document from PES – here

The Glaucoma Monitoring Service is also commissioned in Portsmouth and Fareham, Gosport & SE Hampshire. This was commissioned directly between the then CCG and the practices (not via PES). As the CCG moved to an ICS this service is now being picked up by the ICB. Those patients with stable intraocular pressures and visual fields may be referred into the community for monitoring of their condition.

Stable Glaucoma Service Specification for Fareham &Gosport and South Eastern Hampshire – here

Stable Glaucoma Claim Form for Fareham & Gosport and South Eastern Hampshire – here

Cataract Services

Pre Cataract

The pre-cataract service was introduced in 2022 on the Isle of Wight as part of Optometry First.

Post-Op Cataract Follow Up

Post Cataract Follow Up is commissioned to allow patients their 4-6 week follow up post-operatively in the community. The service reports back surgical outcomes to ophthalmologists and the commissioner to ensure ongoing quality and service enhancement.

Post-Op Cataract Service is commissioned in:

  • North Hampshire (Basingstoke Hospital only)
  • West Hampshire (Salisbury Hospital only) & (Bournemouth Hospital for patients living in Hampshire only)
  • Southampton (Lymington Hospital only)
  • Isle of Wight

Post-Op Cataract Service summary can be found – here

“Can I claim a GOS 1 alongside a Post-Op cataract assessment?”  – here

Low Vision Services

The service in Portsmouth, Fareham, Gosport & SE Hampshire was commissioned directly between the then CCG and the practices (not via PES). As the CCG moved to an ICS this service is now being picked up by the ICB.

Low Vision Service Specification for Fareham & Gosport and South Eastern Hampshire – here

Low Vision Claim Form for Fareham & Gosport and South Eastern Hampshire – here

There is a  commissioned service for Low Vision directly between HHFT and the following practices directly:

  • Matheson’s Opticians Alresford & Grayshott
  • Optimum Vision Clinic Tadley

For more information

Please visit Primary Eyecare Services – here