Introducing… EeRS – The Electronic Eyecare Referral Service

30 May 2023


The system that will be used for EeRS is called Cinapsis. It will be used across the whole midlands area and is already successful in Peterborough and Cambridgeshire.


Expected to be landing December 2023, pilot practices will have gone ahead before this but there is currently a delay – we will keep you updated.

What are the Benefits of EeRS?

  • There will be a single EeRS for all to use
  • Images including OCTs will be able to be attached
  • Easy to manage and oversee what referrals the practice does
  • Possibility to facilitate hospital run pathways e.g. pre and post cataract
  • Feedback, advice and guidance may be available in the future

What the LOC will be doing?

LOC will be working with / for all practices across the region to;

  • Work with the provider to implement / role out EeRS
  • Agree most effective implementation plan for optometrists
  • Ensure all digital elements are identified and addressed
  • Support the training and education programmes and training modules supporting implementation

What are the Minimum IT Requirements to support EeRS?

The EeRS system operates through your practice computer and uses a web site hosted in the cloud.

No software installation is required.


The firewall must allow HTTP access to two domains: and

Warranted Environment for this Application:

  • Operating system – Windows 10 – version 1803 or above
  • Memory – 4GB or above
  • Hard disk space – at least 500Mb available
  • Processor – 1.5GHz or above

Mobile Devices Supported:

Apple: Last 2 major iOS versions (may still work on older iOS, but cannot take responsibility that they will operate fully).

Android: devices that can be upgraded to Android 11 or above.

Browsers Supported:

Last 2 major releases of Microsoft Edge, Google Chrome, Mozilla and Firefox.

Walsall LOC Latest News

Recall of AACARB Eye Gel, AACOMER Eye Gel and Puroptics Eye Gel

Dear All, The Medicines and Healthcare Products Regulatory Agency (MHRA) have updated the guidance from December 2023 regarding the possible risk of infection from AACARB Eye Gel, AACOMER Eye Gel and PUROPTICS Eye Gel. Please find the updated link to MHRA guidance HERE. As of 21st March 2024, the UK Health Security Agency (UKHSA) and the …

11 April 2024

Cataract Waiting Times – March 2024

For the latest cataract waiting times, across the Black Country and Birmingham, visit: Heart of West Midlands Cataract Waiting Times

1 March 2024

Birmingham, Solihull & Black Country Workforce Development Training Grants – Applications: Spring 2024

Dear Walsall Performers and Contractors, The window is now open for the Spring 24 Workforce Development Training Grants Applications. The grant covers part of the cost of a Higher Qualification course. The Grants Form is now live and open, it can be found at: Spring 2024 Grant Application Form. Information on how to apply is attached below: Grant Offers …

11 February 2024

Walsall EeRS Updates

Walsall Electronic Referral System (EeRS) Updates   Walsall LOC has reached out to all practices in regards to EeRS implementation since May 2023. We have contacted all multiples’ head offices as well. EeRS is going to replace the Gos 18 and how we presently refer our patients to GPs and to Eye Hospitals. Further resources …

11 February 2024

LOCSU Latest news

OFNC – Derisory GOS Fee Imposed by DHSC

Government has today announced that it has decided to impose another real-terms cut to the NHS sight test fee.

26 March 2024