Hampshire LOC Newsletter – 16 October 2026
16 October 2026
Low Vision and Stable Glaucoma Services to Continue in 2026/27
Service Continuity Confirmed
The ICB has confirmed that both the Low Vision Service and Stable Glaucoma Service will continue throughout the 2026/27 financial year under existing service arrangements.
Practices are asked to continue seeing and supporting patients as usual while discussions regarding future contract renewals are finalised. Contract variations will be issued separately and should be signed and returned promptly to avoid any interruption to service provision.
Low Vision Equipment Update
Following the withdrawal of support for Low Vision equipment by Portsmouth City Council, the ICB has worked with Associated Optical, who have agreed to provide the necessary equipment to support the service. Associated Optical will liaise directly with the ICB regarding associated payments.
Reminder: Quarterly Claims Submission
Providers should continue to submit claims for both Low Vision and Stable Glaucoma patients on a quarterly basis, in line with service requirements.
Claims should be sent to:
Sophie Green
sophie.green7@nhs.net
Timely submission of claims will help ensure payments are processed without delay.
Patient Complaints Template Available Following CUES Decommissioning
Supporting Patients Who Wish to Raise Concerns
The Hampshire LOC and LOCSU have developed a template letter for practices to provide to patients who previously accessed CUES and wish to express dissatisfaction regarding recent service changes.
The letter encourages patients to direct their concerns and feedback appropriately to the ICB.
Practices can access the template via the Hampshire LOC Website: Here
Providing patients with a standardised template helps ensure concerns are communicated clearly and consistently through the appropriate channels.
Cataract Services Discussion Workshop – 2 November 2026
3 Interactive CPD Points Available
Primary Eyecare Services will be hosting a virtual Cataract Services Discussion Workshop on:
– Monday 2 November 2026
– 7.00pm – 8.15pm
– Zoom
The session is aimed at practitioners delivering enhanced cataract referral and post-operative cataract services and provides 3 interactive CPD points for Optometrists and Dispensing Opticians.
Topics Covered
Using four real-world case studies, the workshop will explore:
- GIRFT-recommended cataract referral filtering pathways.
- Post-operative cataract assessment protocols.
- The principles of patient choice.
Please note that this workshop repeats sessions previously delivered at the Primary Eyecare Services & Heart of West Midlands Workforce Development Conference and Aston University.
Before You Attend
Participants are encouraged to:
- Join using a single device and login.
- Use a laptop or desktop where possible.
- Test their camera and microphone in advance, as both will be required for breakout room discussions. Places must be booked in advance.
Register: Here
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