Awareness of Service Changes to Practices on the Hampshire Border
24 April 2026
As you will be aware the Frimley ICB has been broken up and practices divided into the respective ICBs of Surrey Heartlands (Surrey and Sussex ICB), Berkshire (Thames Valley ICB) and Hampshire and the Isle of Wight ICB.
There are NO service changes within Surrey and all enhanced pathways remain unaffected across Surrey.
However those Surrey practices near the Hampshire border should be aware of changes to services affecting patients in Hampshire at the following GP surgeries:
Alexander House Surgery
Giffard Drive Surgery, Farnborough
Crondall New Surgery, Crondall
Hart Health Partnership, Fleet
Jenner House Surgery. Farnborough
Mayfield Medical Centre, Farnborough
North Camp Surgery, Farnborough
Oakley Health Group, Yateley
Princes Gardens Surgery, Aldershot
Richmond Surgery, Fleet
The Border Practice, Blackwater
Richmond Surgery, Fleet
The Cambridge Practice, Aldershot
The Wellington Practice, Aldershot
Voyager Family Health, Farnborough
For these patients at Hampshire GP surgeries all current Frimley services that were historically agreed with the Frimley ICB will remain in place until December 2026, these include Enhanced Cataract Referral, wet AMD direct referral and GRR.
However, the Hampshire and Isle of Wight preferred cataract pathway is through a Single Point of Access (SPoA) with a DORA phone call. Patients referred to an ISP and not via this method may find the referral rejected. Referrals for these affected practices can be processed by either sending the referral to hiow@spoa.uk to access the SPoA or via the Primary Eye Care Services OPERA platform.
When you complete the Enhanced Cataract Referral on OPERA, select from the provider list “Hampshire and Isle of Wight Cataract SPoA (DORA phone call) This could be quite a way down on the drop down box options.
As a DORA call will duplicate the information in an Enhanced Referral it has been agreed that no phone call will take place. So you will still need to have to have the patient choice discussion and include the chosen hospital in the referral form. If this data is not included the patient will indeed receive a DORA call to establish the patient choice.
The patient choice data can be included on the referral form and is best placed in the “Comments to Surgical Provide if required” box as shown.
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