CCEHC – Survey on the impact of COVID on low vision services in England

7 April 2021



Dear colleagues


The Clinical Council for Eye Health Commissioning is seeking for your support in completing a short survey to understand the impact of COVID-19 (April 2020 – March 2021) on low vision assessment services in England.


We are aware that since the first lockdown, low vision assessment clinics have been cancelled, with urgent cases carried out via remote consultations. Initial returns have shown a significant fall in certifications of visual impairment. We appreciate that service provision has been very challenging, with patients and practitioners shielding, lower clinic numbers to maintain social distancing, and re-deployed posts.


What happens in a low vision assessment is important as it should be considered as the start of a new pathway. The approach should make sure that all the patient needs are identified, and appropriate actions and support arranged. Even before COVID, low vision assessment was not a consistent service across England and there were long delays or no service in some areas. With greater use of telephone and video consultations, it is important to understand the impact of these changes on patient care, and to ensure consistency and equity of access to low vision service users.


Any information you provide will be used to inform how these services could be improved.


The survey can be accessed here: and should take no more than 10 minutes to complete. We would welcome your responses by Friday 30 April 2021.


The information requested should be readily available and should not need you to conduct additional data collections or seek local approvals. The information you will share will be held securely in line with data protection law.


If you are willing to share local protocols, please feel free to send these to the CCEHC Secretariat at


Thank you again for your support in completing this survey.



Berkshire LOC Latest News

Coming soon to Slough… New Cataract & Surgical Centre

Please see attached details of a new Cataract and Surgical Centre opening in Slough. Community Eyecare are holding an online launch event on Tuesday 27th April, please register for this event by using the link below:     Dear Colleagues,   Community Eyecare would like to invite you to the launch of our new Slough …

13 April 2021

SeeAbility Stories – Spring 2021

This time last year, who could have imagined what we would live through over the past 12 months? While 2020 is well and truly behind us, and we now have a path forwards, there is so much we can learn from a year that completely changed the world. In this spring e-newsletter of SeeAbility Stories, …

13 April 2021

Contractors and Performers – Record Keeping Assessment Matrix for PPV Audit

Please see attached the NHSE South East record keeping assessment matrix for patient clinical record audits. The purpose of this document is that clinical advisers have a set standard when reviewing records. If you are a contractor please can you share with any locum performers who work in your practice. Record keeping assessment matrix  

10 April 2021

Medisoft Portal

If you are still waiting to receive your Medisoft Portal log in details, please be advised that this has been delayed because of IT issues, and you should now receive your e-mail by Tuesday 13/Wednesday 14 April. If you have not received yours by then, Optometrists can ring the Medisoft support desk on 0113 347 2020 …

9 April 2021

OFNC – Change of Chair

NEW OFNC CHAIR CONFIRMS COURSE FOR THE COMING YEAR 7 April 2021 The incoming Chair of the Optometric Fees Negotiating Committee, Gordon Ilett, has thanked outgoing Chair Paul Carroll for the leadership he has provided throughout the COVID-19 crisis. He confirmed that the OFNC’s top priorities for the coming year would continue to be supporting …

7 April 2021

Optometrists – Request for Help

Please see request for help from Robert Longhurst: I used to work in the eye casualty at RBH and thought it would be a good idea to do a research project into eye casualty referrals as part of my ophthalmic doctorate. I’m trying to reach out to as many optometrists as possible, especially in Berkshire …

6 April 2021

COVID-19 Exemption for Patient Signatures Extended

The DHSC has confirmed today that the temporary measure whereby NHS GOS contractors state ‘COVID-19’ instead of requiring patient signatures on forms has now been extended until 30 June 2021. This measure was originally implemented as a COVID infection prevention control measure by removing the need for patients to handle pens in optical practices – …

29 March 2021

Opera deadline – Monday 29th March

Dear colleague, Thank you if you managed to attend the launch webinar for the Royal Berkshire Hospital FT Cataract Post-Op Service. If you weren’t able to make it, you can access the slides here. The deadline for submissions is Monday the 29th March, after this date the next opportunity to onboard to Opera is likely to …

26 March 2021

Department of Health and Social Care confirms first sight test fee increase since 2015

Please read attached statement from the OFNC:     DEPARTMENT OF HEALTH AND SOCIAL CARE CONFIRMS FIRST GOS SIGHT TEST FEE INCREASE SINCE 2015   The Department of Health and Social Care has said it will increase GOS sight test fees by 1.9% from April 2021. The GOS CET allowances and pre-registration supervision grants will …

25 March 2021

URGENT! – Medisoft Portal Registration

Thank you to those of you that joined the webinar yesterday for details of the Post Cataract Service launching on the 29th March. If you missed the form at the end of the presentation, or weren’t able to make it, please can you complete the attached URGENTLY as this information needs to be returned to …

18 March 2021

LOCSU Latest news

New OFNC Chair Confirms Course for the Coming Year

The incoming Chair of the Optometric Fees Negotiating Committee, Gordon Ilett, has thanked outgoing Chair Paul Carroll for the leadership he has provided throughout the COVID-19 crisis.

7 April 2021