PCSE Advice and Links

PCSE advise that the national engagement team has now been replaced with the communications and engagement team which is service line specific. Therefore if you have raised a query and have a PCSE case number which you feel is still not being resolved please email

Electronic GOS Submission and Ophthalmic Payments via PCSE Online

Update From Kirsty Adlem, Ophthalmic Engagement Manager, PCSE England 22/10/2019

Dear All

For those who do not already know me, I  would like to introduce myself I am Kirsty Adlem from PCSE and part of the ophthalmic engagement team. I am here to represent PCSE and I work closely with LOCSU to deliver messages from PCSE and to provide feedback to PCSE to help us to deliver a high level of service.

If you would like me to attend a meetings via conference call, webex or if possible in person I can where I can provide PCSE updates, please do this by emailing

Just to make you all aware the PCSE Online goes live on 28th October 2019 this is a steady transition. To find out more information can be found on our website Here there is GOS 1 video and statement  video  (To access these please choose web browsers  Google Chrome or Firefox)

Kind regards

Kirsty Adlem

Ophthalmic Engagement Manager

Communications & Engagement Team

Primary Care Support England

Delivered on behalf of NHS England by Capita


Tel: 07725629686  


Customer Support Centre: 0333 014 2884

Address:Primary Care Support England, PO Box 350, Darlington, DL1 9QN


Supporting Optometrists and Dispensing Opticians throughout Hertfordshire.