We have been asked to reiterate the following message from St Paul’s eye unit\u00a0 regarding the nature of Emergency and Urgent Referrals.<\/p>\n
The email inbox (liverpool.eyeemergencies@nhs.net<\/a>) is there to allow community optometrists to send details of their clinical findings, in particular, fundus\/OCT imaging for cases where the optometrist is requesting the patient to be seen as an emergency in the primary care clinic at LUFT. This inbox (liverpool.eyeemergencies@nhs.net<\/a>) is for information only and is not monitored. The automatic email reply makes this clear to anyone using the address.<\/p>\n Some community optometrists have started using this email address as a referral point, on the assumption that the incoming email will be treated as a referral and that LUFT will contact the patient.\u00a0This is not the case<\/u>. This address is to provide supporting information only. You must still send the patient down to the Emergency Clinic and call the team to inform them of the patient’s attendance and let them know to check the email for the supporting information.<\/p>\n If you are referring this patient via OPERA on the back of a CUES assessment, you will note the wording on the Emergency Eye Clinic option which reminds you to call the Emergency Clinic after you have sent information through, and if your referral is coming outside of OPERA, the automatic email reply also prompts you to call.<\/p>\n Referrals should be made as follows:<\/u><\/p>\n St. Paul\u2019s<\/u><\/strong><\/p>\n <\/p>\n NB it is not adviseable to send urgent referrals vis GP, although all practices should now be registered with \/ on the OPERA portal<\/strong><\/p>\n <\/p>\n Aintree and St Pauls are now part of a merged trust UHLG (University Hospitals Liverpool Group) formally LUHFT. If the patient may wishes to travel to Aintree as it is closer, then consider the Aintree option\u00a0<\/strong><\/span><\/p>\n <\/p>\n Aintree University Hospital <\/u><\/strong><\/p>\n \u00a0<\/u><\/strong><\/p>\n Please use CUES referral pathway where appropriate but when patients do not satisfy the CUES pathway requirements you can use the OARS (a bookable A&E service)<\/strong><\/span><\/p>\n Available Monday to Friday 9-5pm outside these hours, then send to Aintree hospital casualty department.<\/strong><\/p>\n \u00a0<\/strong>A&E EYE Referrals<\/u><\/strong><\/p>\n \u00a0<\/u><\/strong>Aintree OARS (Ophthalmic Acute Referral Service)<\/strong><\/p>\n 0151-529-0186\/0286<\/strong><\/p>\n Aintree OphthalmologyTRIAGE form for <\/span>OPHTHALMIC ACUTE REFERRAL SERVICE (OARS), click on link below<\/span><\/span><\/p>\n Download triage instruction leaflet<\/a><\/p>\n Please speak to the Triage nurse and they will advise on the most appropriate course of action including how to get referral letters to them<\/p>\n <\/p>\n Med ret referral to UHLG (University Hospitals Liverpool Group) formally LUHFT<\/u><\/strong><\/p>\n Referrals to be sent using opera. If you have be unable to submit images via OPERA (failed to upload or received a later request for images via the OPERA portal) you can\u00a0 send images via MedRetEnquiries@liverpoolft.nhs.uk<\/span><\/a><\/p>\n This is for thos instances where you have already taken OCT images and whish to share with the trust to facilitate referral triage \/ patient managemnt. Please advise if you are receiving\u00a0 requests for images to be sent in order to process the referral as this is unaceptable. We can use thisinformation to petition for\u00a0 some form of “med ret pathway”<\/p>\n ideally all practices should now be registered on the OPERA portal for eERS referral (Electronic GOS18) and the majority of practices are signed up for one or more of the Local enhanced serfvice pathways<\/p>\n <\/p>\n Mon-Fri 8.30am-5pm<\/strong><\/p>\n Triage Line\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a001704 705218<\/strong> please see the below information \/ guidance on referral and urgency (dependant on condition identified) to Alderhey. Although a 2022 document we have been informed it is still current<\/p>\n\n
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For practitioners in the North of Sefton<\/strong>
\nSouthport and Ormskirk Hospital Acute Referral Clinic (ARC)<\/h2>\n
\nFax\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a001704-705229<\/strong>
\nNHS.NET Triage email address for sending patient identifiable data:
\nsoh-tr.ophthalmology@nhs.net<\/span><\/a>
\n5pm \u2013 9pm Weekdays & 9am-9pm Weekends:<\/strong>
\nContact the on-call ophthalmologist who can be contacted via main switchboard
\n(Southport – 01704 547 471).<\/strong><\/p>\nAlderhey Paediatric referrals<\/strong><\/span><\/h2>\n