{"id":3096,"date":"2024-09-23T15:30:17","date_gmt":"2024-09-23T14:30:17","guid":{"rendered":"https:\/\/www.loc-online.co.uk\/derbyshire-loc\/?p=3096"},"modified":"2024-09-23T15:30:17","modified_gmt":"2024-09-23T14:30:17","slug":"eers-september-2024","status":"publish","type":"post","link":"https:\/\/www.loc-online.co.uk\/derbyshire-loc\/eers-september-2024\/","title":{"rendered":"EeRS September 2024"},"content":{"rendered":"<p>This is a very fluid situation with the new pathway with Cinapsis coming on-line over next month.<\/p>\n<p>But here is where we stand on 16\/9\/2024:<\/p>\n<p><span style=\"font-size: 1rem;\">Important Update for the go-lives for the Eyecare electronic Referral Service (EeRS) referral system, please see confirmation of this week&#8217;s go-live dates for the Derbyshire providers below.<\/span><\/p>\n<div>\n<p class=\"x_xxmsonormal\"><span class=\"x_xxxxxxxxcontentpasted00\"><u>Eyecare electronic Referral Service (EeRS): Live and expected Go-Lives.<\/u><\/span><\/p>\n<\/div>\n<div>\n<div>\n<div>\n<div>\n<div>\n<p class=\"x_xxxxxxxxmsonormal\"><span class=\"x_xxxxxxxxcontentpasted00\"><b>Community Eyecare Service (Wheatbridge) \u2013 North<\/b>\u00a0triage service \u2013\u00a0<b>LIVE<\/b>.<\/span><\/p>\n<p class=\"x_xxxxxxxxmsonormal\"><b>University Hospital of Derby and Burton<\/b><\/p>\n<ul type=\"disc\">\n<li class=\"x_xxxxxxxxmsonormal\">Royal Derby Hospital, Ilkeston Community Hospital, Long Eaton Community Hospital and Ripley Community Hospital \u2013 3 waves commencing weekly starting\u00a0<b>LIVE \u2013 (16 Wave 1 opticians only)<\/b><\/li>\n<li class=\"x_xxxxxxxxmsonormal\">Queen&#8217;s Hospital Burton, Sir Robert Peel Community Hospital and Samuel Johnson Community Hospital \u2013 3 waves commencing weekly starting\u00a0<b>TBC.<\/b><\/li>\n<\/ul>\n<p class=\"x_xxxxxxxxmsonormal\">ISPs (Cataract and YAG):<\/p>\n<ul type=\"disc\">\n<li class=\"x_xxxxxxxxmsonormal\"><b>NewMedica (Chesterfield)<\/b>\u00a0\u2013\u00a0<span class=\"x_xxxxxxxxcontentpasted00\"><b>LIVE TODAY<\/b><\/span><\/li>\n<li class=\"x_xxxxxxxxmsonormal\"><b>SpaMedica (Derby, Chesterfield, Manchester, Newcastle under Lyme, Sheffield, Oldham)\u00a0<\/b>\u2013\u00a0<span class=\"x_xxxxxxxxcontentpasted00\"><b>LIVE TODAY<\/b><\/span><\/li>\n<li class=\"x_xxxxxxxxmsonormal\"><b>Practice Plus Group (Chesterfield)<\/b>\u00a0\u2013\u00a0<span class=\"x_xxxxxxxxcontentpasted00\"><b>LIVE TODAY<\/b><\/span><\/li>\n<\/ul>\n<p class=\"x_xxxxxxxxmsonormal\">ISPs (Wet AMD).<\/p>\n<ul type=\"disc\">\n<li class=\"x_xxxxxxxxmsonormal\"><b>Eyecare Medical<\/b>\u00a0<b>(Macclesfield)<\/b>\u00a0\u2013\u00a0<span class=\"x_xxxxxxxxcontentpasted00\"><b>LIVE TODAY<\/b><\/span><\/li>\n<\/ul>\n<p class=\"x_xxxxxxxxmsonormal\"><span class=\"x_xxxxxxxxcontentpasted00\"><i>IMPORTANT NOTE, the ISP cataract pathway should only be visible to optical practices which are approved for the Derbyshire cataract scheme, as per\u00a0<\/i><\/span><i><a title=\"Original URL: https:\/\/joinedupcarederbyshire.co.uk\/cataract-list-to-refer-in-optometrists-january-2024\/. Click or tap if you trust this link.\" href=\"https:\/\/gbr01.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fjoinedupcarederbyshire.co.uk%2Fcataract-list-to-refer-in-optometrists-january-2024%2F&amp;data=05%7C02%7CGRIMLEYANDGLYNNOPTICIANS%40NHS.NET%7Ce1c4be3bae874d3abd8c08dcd641719d%7C37c354b285b047f5b22207b48d774ee3%7C0%7C0%7C638620823811372244%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=e2iwq4sF%2Fe3Y%2Bpn%2FzUp%2FUTzC%2FzT9Nqi0L5ENh9YE4gU%3D&amp;reserved=0\" target=\"_blank\" rel=\"noopener noreferrer\" data-auth=\"Verified\" data-linkindex=\"0\">Cataract List to Refer in Optometrists January 2024 \u00bb Joined Up Care Derbyshire<\/a>. Please let me know as soon as possible if this has not been configured incorrectly.<\/i><\/p>\n<p class=\"x_xxxxxxxxmsonormal\"><span class=\"x_xxxxxxxxcontentpasted00\">ISP \u2013 CHEC &#8211; TBC<\/span><\/p>\n<p class=\"x_xxxxxxxxmsonormal\"><span class=\"x_xxxxxxxxcontentpasted00\">Chesterfield Royal \u2013 TBC.<\/span><\/p>\n<p class=\"x_xxxxxxxxmsonormal\"><span class=\"x_xxxxxxxxcontentpasted00\">Virtual Triage Service \u2013 South \u2013 TBC.<\/span><\/p>\n<p class=\"x_xxxxxxxxmsonormal\"><span class=\"x_xxxxxxxxcontentpasted00\">Sight Support \u2013 TBC.<\/span><\/p>\n<p class=\"x_xxxxxxxxmsonormal\"><span class=\"x_xxxxxxxxcontentpasted00\">Across region\/non-commissioned referrals \u2013 TBC.<\/span><\/p>\n<p class=\"x_xxxxxxxxmsonormal\"><span class=\"x_xxxxxxxxcontentpasted00\"><u>Opticians Onboarding Status<\/u><\/span><\/p>\n<p class=\"x_xxxxxxxxmsonormal\"><span class=\"x_xxxxxxxxcontentpasted00\">The EeRS Project Team and Local Optical Committee (LOC) would like to say a massive\u00a0<b>THANK YOU<\/b>\u00a0for all those optometrists who have submitted their expressions of interest and are either in progress or are ready and waiting for go-live. Our reports indicate\u00a0<b>98\u00a0(94%)<\/b>\u00a0of Derbyshire opticians that have submitted an expression of interest, of which:<\/span><\/p>\n<p class=\"x_xxxxxxxxmsonormal\"><span class=\"x_xxxxxxxxcontentpasted00\">\u00a0<\/span><\/p>\n<ul type=\"disc\">\n<li class=\"x_xxxxxxxxmsonormal\"><span class=\"x_xxxxxxxxcontentpasted00\"><b>94\u00a0<\/b><\/span><span class=\"x_xxxxxxxxcontentpasted00\"><b>(<\/b><\/span><span class=\"x_xxxxxxxxcontentpasted00\"><b>90<\/b><\/span><span class=\"x_xxxxxxxxcontentpasted00\"><b>%)<\/b><\/span><span class=\"x_xxxxxxxxcontentpasted00\">\u00a0<\/span><span class=\"x_xxxxxxxxcontentpasted00\">are\u00a0<\/span><span class=\"x_xxxxxxxxcontentpasted00\"><b>LIVE<\/b><\/span><span class=\"x_xxxxxxxxcontentpasted00\">\u00a0<\/span><span class=\"x_xxxxxxxxcontentpasted00\">with access to Wheatbridge and the ISPs listed.<\/span><\/li>\n<\/ul>\n<ul type=\"disc\">\n<li style=\"list-style-type: none;\">\n<ul type=\"circle\">\n<li class=\"x_xxxxxxxxmsonormal\"><span class=\"x_xxxxxxxxcontentpasted00\">Of which 16 are LIVE with UHDB-Derby sites<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul type=\"disc\">\n<li class=\"x_xxxxxxxxmsonormal\"><span class=\"x_xxxxxxxxcontentpasted00\"><b>4 (4%)<\/b><\/span><span class=\"x_xxxxxxxxcontentpasted00\">\u00a0<\/span><span class=\"x_xxxxxxxxcontentpasted00\">are\u00a0<\/span><span class=\"x_xxxxxxxxcontentpasted00\"><b>progressing<\/b><\/span><span class=\"x_xxxxxxxxcontentpasted00\">\u00a0<\/span><span class=\"x_xxxxxxxxcontentpasted00\">through the onboarding process.<\/span><\/li>\n<li class=\"x_xxxxxxxxmsonormal\"><span class=\"x_xxxxxxxxcontentpasted00\"><b>7 (7%)\u00a0<\/b><\/span><span class=\"x_xxxxxxxxcontentpasted00\">are waiting expressions of interest.<\/span><\/li>\n<\/ul>\n<p class=\"x_xxxxxxxxmsonormal\"><span class=\"x_xxxxxxxxcontentpasted00\"><u>Reminder of Key Points\/Lessons Learnt<\/u><\/span><\/p>\n<ul type=\"disc\">\n<li class=\"x_xxxxxxxxmsonormal\"><span class=\"x_xxxxxxxxcontentpasted00\"><b>Business Change Process:<\/b><\/span><span class=\"x_xxxxxxxxcontentpasted00\">\u00a0Please distribute this message to all referrers and secretaries, once services are live optical practices\/referrers\u00a0<\/span><span class=\"x_xxxxxxxxcontentpasted00\"><b>SHOULD NOT be referring via email<\/b><\/span><span class=\"x_xxxxxxxxcontentpasted00\">\u00a0<\/span><span class=\"x_xxxxxxxxcontentpasted00\">for routine appointments.<\/span><\/li>\n<li class=\"x_xxxxxxxxmsonormal\"><span class=\"x_xxxxxxxxcontentpasted00\"><b>Patient identification<\/b><\/span><span class=\"x_xxxxxxxxcontentpasted00\">: EeRS using the national Patient Demographic Service to identify a patient and their GP, however for clinical safety purposes this can be bypassed\u00a0<\/span><span class=\"x_xxxxxxxxcontentpasted00\"><b>only IF the patient does not have an NHS number.<\/b><\/span><span class=\"x_xxxxxxxxcontentpasted00\">\u00a0<\/span><span class=\"x_xxxxxxxxcontentpasted00\">Any patient with no NHS number as they have never had NHS care or registered with a GP should be encouraged to register with a local GP to potential referral rejections.\u00a0<\/span><span class=\"x_xxxxxxxxcontentpasted00\"><b>For all other patients please ensure you verify the patient&#8217;s details (as per their GP record) prior to submitting your referral.\u00a0<\/b><\/span><span class=\"x_xxxxxxxxcontentpasted00\">Failure to verify a patient may result in:<\/span><\/li>\n<\/ul>\n<ul type=\"disc\">\n<li style=\"list-style-type: none;\">\n<ul type=\"circle\">\n<li class=\"x_xxxxxxxxmsonormal\"><span class=\"x_xxxxxxxxcontentpasted00\">An error in patient identification by the service provider.<\/span><\/li>\n<li class=\"x_xxxxxxxxmsonormal\"><span class=\"x_xxxxxxxxcontentpasted00\">The referral being rejected.<\/span><\/li>\n<li class=\"x_xxxxxxxxmsonormal\"><span class=\"x_xxxxxxxxcontentpasted00\">Incomplete flow\/process of the referral into clinical systems \u2013 including the national electronic Referral Service (eRS).<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul type=\"disc\">\n<li style=\"list-style-type: none;\">\n<ul type=\"circle\">\n<li style=\"list-style-type: none;\">\n<ul type=\"square\">\n<li class=\"x_xxxxxxxxmsonormal\"><span class=\"x_xxxxxxxxcontentpasted00\">This delays the referral as booking teams must manually extract and upload the patient referral from EeRS to their local booking systems.<\/span><\/li>\n<li class=\"x_xxxxxxxxmsonormal\"><span class=\"x_xxxxxxxxcontentpasted00\">No automatically generated referral tracking number (UBRN) \u2013 this is used by providers to track and monitor referral status and can be given to patients to chase\/manage their own referral and appointments.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul type=\"disc\">\n<li style=\"list-style-type: none;\">\n<ul type=\"circle\">\n<li class=\"x_xxxxxxxxmsonormal\"><span class=\"x_xxxxxxxxcontentpasted00\">The GP is not identified and therefore excluded from the automated distribution list for the triage &#8216;outcome letter&#8217;.<\/span><\/li>\n<li class=\"x_xxxxxxxxmsonormal\"><span class=\"x_xxxxxxxxcontentpasted00\">Large attachments including OCTs could be corrupted during the manual extraction process making them unavailable for clinic consultants.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul type=\"disc\">\n<li class=\"x_xxxxxxxxmsonormal\"><span class=\"x_xxxxxxxxcontentpasted00\"><b>Clinical Pathways:\u00a0<\/b><\/span><span class=\"x_xxxxxxxxcontentpasted00\">EeRS is designed to improve efficiencies, the quality of referrals, and to provide full reporting of your referrals. To do this each provider has agreed a list of clinical pathways (e.g. glaucoma, cataract, corneal). This allows the team to tailor the form to the pathway as well as the outcomes process. This will mean that as a referrer you will identify your patient &gt; pick your chosen provider &gt; pick the relevant pathway. We are aware however some cases are not straight forward, or a patient may be eligible for multiple pathways within one referral, therefore please\u00a0<\/span><span class=\"x_xxxxxxxxcontentpasted00\"><b>select the most relevant or highest priority clinical pathway.<\/b><\/span><span class=\"x_xxxxxxxxcontentpasted00\">\u00a0If the consultant later decides the pathway was incorrect, they can move the referral to the correct pathway or if appropriate to another Derbyshire site; for example: Royal Derby paediatric team may feel the case is more clinically suitable for Burton paediatrics.<\/span><b><\/b><\/li>\n<\/ul>\n<p class=\"x_xxxxxxxxmsonormal\"><span class=\"x_xxxxxxxxcontentpasted00\"><b><u>Have you submitted your Expression of Interest?<\/u><\/b><\/span><\/p>\n<p class=\"x_xxxxxxxxmsonormal\"><span class=\"x_xxxxxxxxcontentpasted00\">There are currently\u00a0<b>only 7 outstanding expressions of interest<\/b>.<b>\u00a0<\/b>If you have not already onboarded or completed your onboarding process \u2013 see instructions below, please act now to ensure your practice can refer securely into Derbyshire providers. Future features will also be added later to support practices to refer using EeRS for services outside of Derbyshire commissioned pathways and EeRS, I will be contacting those, particularly on the North-East and North-West border to support with this setup.<b><\/b><\/span><\/p>\n<p class=\"x_xxxxxxxxmsonormal\"><span class=\"x_xxxxxxxxcontentpasted00\"><b><u>In Process and Stacked practices:<\/u><\/b><\/span><\/p>\n<ul type=\"disc\">\n<li class=\"x_xxxxxxxxmsonormal\">Onboard all your users and ensure training is complete.<\/li>\n<li class=\"x_xxxxxxxxmsonormal\">Please await further instructions from EeRS team, LOC and Cinapsis for go-live status.<\/li>\n<li class=\"x_xxxxxxxxmsonormal\">Again, thank you for your patience.<\/li>\n<\/ul>\n<p class=\"x_xxxxxxxxmsonormal\"><span class=\"x_xxxxxxxxcontentpasted00\">Please note your Eyecare electronic Referral Service account will be switched from training mode by the supplier on go-live.<\/span><\/p>\n<p class=\"x_xxxxxxxxmsonormal\"><b><u>LIVE practices:<\/u><\/b><\/p>\n<ul type=\"disc\">\n<li class=\"x_xxxxxxxxmsonormal\">Join the EeRS support WhatsApp group (contact Liz, Allissa, or myself to be added)<\/li>\n<li class=\"x_xxxxxxxxmsonormal\">Look out for communications regarding providers as they deploy.<\/li>\n<\/ul>\n<ul type=\"disc\">\n<li style=\"list-style-type: none;\">\n<ul type=\"circle\">\n<li class=\"x_xxxxxxxxmsonormal\">These will be announced by the EeRS team, LOC and Cinapsis.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul type=\"disc\">\n<li class=\"x_xxxxxxxxmsonormal\">If you have any feedback regarding EeRS good\/bad please let me know.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>This is a very fluid situation with the new pathway with Cinapsis coming on-line over next month. But here is where we stand on 16\/9\/2024: Important Update for the go-lives for the Eyecare electronic Referral Service (EeRS) referral system, please see confirmation of this week&#8217;s go-live dates for the Derbyshire providers below. Eyecare electronic Referral &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/www.loc-online.co.uk\/derbyshire-loc\/eers-september-2024\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;EeRS September 2024&#8221;<\/span><\/a><\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-3096","post","type-post","status-publish","format-standard","hentry","category-uncategorised"],"acf":[],"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.loc-online.co.uk\/derbyshire-loc\/wp-json\/wp\/v2\/posts\/3096","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.loc-online.co.uk\/derbyshire-loc\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.loc-online.co.uk\/derbyshire-loc\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.loc-online.co.uk\/derbyshire-loc\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/www.loc-online.co.uk\/derbyshire-loc\/wp-json\/wp\/v2\/comments?post=3096"}],"version-history":[{"count":1,"href":"https:\/\/www.loc-online.co.uk\/derbyshire-loc\/wp-json\/wp\/v2\/posts\/3096\/revisions"}],"predecessor-version":[{"id":3097,"href":"https:\/\/www.loc-online.co.uk\/derbyshire-loc\/wp-json\/wp\/v2\/posts\/3096\/revisions\/3097"}],"wp:attachment":[{"href":"https:\/\/www.loc-online.co.uk\/derbyshire-loc\/wp-json\/wp\/v2\/media?parent=3096"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.loc-online.co.uk\/derbyshire-loc\/wp-json\/wp\/v2\/categories?post=3096"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.loc-online.co.uk\/derbyshire-loc\/wp-json\/wp\/v2\/tags?post=3096"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}