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Ophthalmology provider contact details Emergency and Urgent

IMPORTANT: During 2024 the referral systems in BSol will be changing to the Eyecare Electronic Referral System (EeRS). This will take place in stages starting with Referrals to the Single Point of Access (SPoA) HealthHarmonie (HH).  The LOC will keep contractors informed with updates on the “News” page as more service providers and hospitals come on board.

You should no-longer be sending any referrals by fax – all fax machines have been switched off.

EYE CASUALTY at BIRMINGHAM AND MIDLAND EYE CENTRE (BMEC)

For patients requiring emergency (same day) assessment and/or treatment there is a casualty unit at BMEC which serves the whole of Birmingham and the surrounding areas.

Emergency referrals to eye casualty should be made by contacting the eye casualty triage team on:

Telephone No: 0121 507 4440 between 08.00 and 16.00

The triage team will discuss with you whether the patient should be sent immediately or next day and an appointment time will be offered to the patient. You should give the patient a short written referral letter for them to present on arrival in the eye casualty department.

Casualty is open:

Monday to Saturday 09.00 until 19.00

Sunday and bank holidays 09.00 until 18.00.

Outside these hours patients should attend their local hospital casualty department.

Urgent referrals requiring attention within two weeks should be made to the BMEC URGENT CARE CLINIC. Appointments can be arranged by telephone to the above number when the triage nurse will decide whether the patient requires emergency or urgent care. Again a typed referral letter should be given to the patient for presentation to reception when they arrive at the clinic.

NB If referring to Emergency or Urgent Care via Opera following a CUES assessment you still need to telephone the triage nurse and send a referral letter by hand with the patient.

WET AMD FAST-TRACK REFERRALS

Wet AMD is not an emergency but should be referred, on the same day that you see and diagnose the patient, to a dedicated FAST TRACK Wet AMD clinic where they should be seen within two weeks of referral. All UHBFT and SWBFT hospitals have a Wet AMD clinic to which referrals should be sent.

BMEC / Sandwell

Complete your GOS18 or other referral letter/form, attach to an nhs,net email and

email to: swbh.team-eyereferrals-fasttrackamd@nhs.net

UHB Queen Elizabeth

An editable pdf referral form to be used for wet AMD referrals to UHB hospitals can be accessed using the following link.  You can download this form onto your desktop for use when appropriate.

https://archive.uhb.nhs.uk/downloads/pdf/wetamdreferralform.pdf

The form should be completed, attached to an nhs.net email and sent to:

Email to: wetarmd@uhb.nhs.uk

OR

UHB / Birmingham Heartlands / Good Hope / Solihull Hospitals

Email to uhb-tr.wetarmdhgs@nhs.net

To assist with demand wet amd cases can also be sent to the following Providers

SpaMedica

Complete GOS18 and send, marking clearly that the referral is Fast Track Wet AMD to: spamedica.referrals@nhs.net

Modality

Complete GOS18 and send, marking clearly that the referral is Fast Track Wet AMD to:  nhsbsolicb.modalityophthreferrals@nhs.net

To confirm receipt phone  03300417475 or ask for a delivery read receipt on email.

Newmedica

Complete GOS18 and send, marking clearly that the referral is Fast Track Wet AMD to: newmedica.referrals@nhs.net

Page updated 19/02/2024